Gerber Life is a long-standing life insurance company that has been providing budget-friendly coverage for nearly 50 years. The company specializes in offering customizable life insurance paired with the expert advice of independent agents. In addition to whole life policies, Gerber offers a college savings plan that acts as an endowment policy and returns capital to the policyholder after a set period of time.

The Gerber Life customer review is user-friendly and offers a comprehensive mobile app that enhances the customer experience. The platform allows policyholders to view their policy details and make payments, track the growth of cash value, and even request a loan with ease. The app also provides a convenient way to access and manage Gerber Life reviews and feedback from other policyholders.

Customer Experience: Gerber Life Insurance Reviews

Overall, Gerber Life has a great customer service reputation, with timely responses and resolutions to claims. There are few blemishes on their record, but the carrier could stand to update some of its practices in a couple of areas.

For example, Gerber does not provide a detailed outline of its claims process on the website or detail a clear claim response time frame. However, they offer 24/7 claims reporting through email or phone and online bill pay, which are all good features to look for in an insurance provider.

Another area where the company could improve is in offering more riders and optional coverage for its life insurance policies. Gerber currently only has two rider options, a waiver of premium rider available for the Whole Life Policy and an accidental death and dismemberment rider for the College Plan policy.